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🚚 Free shipping on orders over 80$ !!

FAQ's

About Us

Where is Flying Beings based?

  • Flying Beings is proudly based in Wyoming, U.S.A. Our products are expertly crafted in collaboration with top-tier manufacturers located across the globe, including the U.S.A., Central America, Europe, and Asia. This global network allows us to ensure exceptional quality and deliver our products to aviation enthusiasts worldwide.

How can I contact Flying Beings?

Shipping & Returns

Do you provide Express Shipping ?

  • Yes, we offer express shipping on select products for faster delivery. To check if express shipping is available for your item, visit the “Delivery & Returns” tab on the product page. Enjoy quick, reliable shipping for your favorite aviation gear.

Do you provide tracking information ?

  • Yes, we provide tracking information for all orders. Once your order has been shipped from our warehouses, you will receive a tracking number via email. Please note that the accuracy of trackingupdates may vary depending on the destination of the product.
  • For more details, please refer to our Shipping Policy Page.

Do you ship to my country ?

As of January 2024, we ship to the following countries:
- United States of America
- Canada
- United Kingdom
- Europe
- Australia
- New Zealand
If your country isn't listed, stay tuned as we continuously expand our shipping destinations. For the latest updates, check our Shipping Policy Page.

How long will it take for shipping ?

Delivery estimates

Delivery time varies by location & thenature of product. These are our standard shipping delivery estimates reflectedin business days: 

 

Product Type

Shipping Type

Production Time

USA

Canada

UK & EU

AUS & NZ

Worldwide

Apparel

Express*

2-5

6-10

5-10

8-10

10-13

N/A

Standard

3-7

12-20

10-14

12-16

15-20

15-25

Watches

Express*

2-5

5-10

5-10

8-10

10-13

N/A

Standard

3-7

10-15

12-12

15-20

12-20

15-25

Jewelry

Standard Only

2-5

5-15

6-18

8-18

10-20

15-20

Others (Mugs,Notebooks,Etc.)

Standard Only

3-7

5-15

12-18

8-18

15-20

15-25

 *Please note DHL express shipping is only available for some regions andproducts.

- Above dates are reflected in business days.
- Max delivery time 30 business days. (Excluding 2-7 days productiontime) 
- All shipping times exclude clearance/customs delays


How much do you charge for Shipping ?

-We offer free standard shippingfor all orders exceeding 80$.

Country/Region

Standard Shipping

Express Shipping

USA

6$

10$

UK & EU

10$

15$

CAN/AUS/NZ

10$

13$

Rest of the World

15$

N/A


- Please note DHLexpress shipping is only available for some regions and products.
- Standardshipping rates only applicable for order values 79.99$ or less. 
- All shipping rates exclude clearance/customs charges.

What If I change my mind after ordering ?

  • Unfortunately, we do not offer exchanges or returns for orders due to a change of mind. Please ensure you carefully review your order before completing your purchase.

What if I don't like the product after receiving ?

  • Our policy allows for returns within 7 days of receiving your product. To be eligible for a return, the item must be unused, in its original condition, and in the original packaging.
  • Unfortunately, we cannot process refunds or exchanges if more than 7 days have passed since delivery. For more details, please refer to our Refund Policy Page.

Sizing

What if I ordered the wrong size ?

  • If you’ve ordered the wrong size, don’t worry! You can exchange your product for a different size. However, please note that you will be responsible for covering the return shipping costs as well as the shipping costs for the replacement item.
  • For more details, please refer to our Refund Policy Page.

Product

Where are all the products manufactured?

  • Our products are manufactured at multiple fulfillment centers worldwide to ensure we deliver the best quality at the most competitive prices. Our manufacturing network spans North America, Central America, Canada, Europe, and Asia, allowing us to serve aviation enthusiasts across the globe with exceptional efficiency and quality.

Placing an Order

Has my order been dispatched yet?

  • When you place an order, you’ll receive an order confirmation email listing the items you’ve purchased. Once your order has been dispatched from our warehouse, we’ll send you a shipping confirmation email with the details.
  • If you haven’t received a dispatch email within 7 working days, please reach out to our team via the Contact Page and we’ll assist you promptly.

Can I change/cancel my order online?

  • Currently, our website does not support order changes or cancellations directly online. Additionally, we are unable to make edits to an order once it has been placed.
  •  If you need assistance, please contact our team via the Contact Page, and we’ll do our best to help. However, in some cases, you may need to wait for the order to be delivered before arranging a return. Thank you for understanding!

Has my order been successful?

  • Once your order is placed, you’ll receive an order confirmation email containing your order number. If you don’t receive this email, please:
- Double-check that your email address was entered correctly.
- Check your spam or junk mail folder.
  • If you’ve checked these and still haven’t received confirmation, please contact our team via the Contact Page and we’ll be happy to assist you.

100% customer satisfaction
Free & fast Shipping
Not available in stores