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🚚 Free shipping on orders over 80$ !!

FAQ's

About Us

Where is Flying Beings based?

  • We are based in South Dakota, U.S.A.
  • Our products are manufactured all over the world. We have manufacturers in the U.S.A., Central America, Europe and Asia.

How can I contact Flying Beings?

  • You can reach us via our Contact Page and via phone on +1 (605) 501-5097 between 0900-1700 (North American CT)

Shipping & Returns

Do you provide Express Shipping ?

  • Yes, we do provide express shipping on some Apparel Products and Watches. Please refer “DELIVERY & RETURNS” tab on the product pages to find out whether your desired product has express shipping option available.

Do you provide tracking information ?

  • Yes, you will receive a tracking number once your order has been shipped from our warehouses. However, the Accuracy of the tracking numbers may vary depending on the product destination. 
  • More info about tracking on our Shipping Policy Page.

Do you ship to my country ?

  • As of June 2021, we have limited our shipping to following countries due to logistical constrains imposed by the COVID-19 pandemic.

  • United States of America
  • Canada
  • United Kingdom
  • Europe
  • Australia
  • New Zealand


How long will it take for shipping ?

Delivery estimates

Delivery time varies by location & thenature of product. These are our standard shipping delivery estimates reflectedin business days: 

 

Product Type

Shipping Type

Production Time

USA

Canada

UK & EU

AUS & NZ

Worldwide

Apparel

Express*

2-5

6-10

5-10

8-10

10-13

N/A

Standard

3-7

12-20

10-14

12-16

15-20

15-25

Watches

Express*

2-5

5-10

5-10

8-10

10-13

N/A

Standard

3-7

10-15

12-12

15-20

12-20

15-25

Jewelry

Standard Only

2-5

5-15

6-18

8-18

10-20

15-20

Others (Mugs,Notebooks,Etc.)

Standard Only

3-7

5-15

12-18

8-18

15-20

15-25

 *Please note DHL express shipping is only available for some regions andproducts.

- Above dates are reflected in business days.
- Max delivery time 30 business days. (Excluding 2-7 days productiontime) 
- All shipping times exclude clearance/customs delays


How much do you charge for Shipping ?

-We offer free standard shippingfor all orders exceeding 80$.

Country/Region

Standard Shipping

Express Shipping

USA

6$

10$

UK & EU

10$

15$

CAN/AUS/NZ

10$

13$

Rest of the World

15$

N/A


- Please note DHLexpress shipping is only available for some regions and products.
- Standardshipping rates only applicable for order values 79.99$ or less. 
- All shipping rates exclude clearance/customs charges.

What If I change my mind after ordering ?

  • We do NOT offer exchanges or returns due to change of mind. 

What if I don't like the product after receiving ?

  • Our policy lasts 14 days. If 14 days have gone by since you received the product, unfortunately we can’t offer you a refund or exchange.
  • To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
  • More info about returns on our Refund Policy Page.

Sizing

What if I ordered the wrong size ?

  • You can always get your product exchanged for different size if you wish. But you will have to bear the return shipping cost as well as the shipping cost of the second shipment.
  • More info about returns on our Refund Policy Page.

Product

Where are all the products manufactured?

  • Not all the products are manufactured in one place. Hence only we can give our customers the best products and prices.
  • We have fulfillment centers all around the world. Namely in North America, Central America, Canada, Europe, and Asia.

Placing an Order

Has my order been dispatched yet?

  • When you place your order we'll send you an email confirming that the order has been placed and the items you've ordered.
  • When your order has been dispatched from our warehouse, we'll send you a second email to confirm this. If you don't receive an email within 7 working days, please get in touch with our crew via our Contact Page.

Can I change/cancel my order online?

  • Unfortunately, our website does not currently allow you to change or cancel anything yourself. We are also unable to edit an order once it has been placed. If you need help with this, get in touch with our crew via our Contact Page who will try their best to resolve the situation for you - but we may have to ask you to wait for the order to be delivered for it then to be returned to us.

Has my order been successful?

  • Once your order's gone through, you should receive an email with an order number. If you don't receive an email, just double check that you've spelled your email address correctly - it's also worth checking your junk mail. If you've checked and you're still unsure, please reach us via our Contact Page to Customer Service Centre who will be happy to look into this for you. You can also give one of our friendly team a call on  +1 (605) 501-5097, Monday to Friday 9am - 5pm(North American CT)  and we will be happy to assist you.

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